Help Center

If you're having a problem with your account, please review the following information or jump to our Frequently Asked Questions page.

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Password Reset

Can't remember your password? Reset it now.

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About Classroom Codes

High school participants can create an account using a Classroom Code provided by their teacher. College students and high school students without a code can register by selecting their school.

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Frequently Asked Questions

Solutions to most issues and answers to common questions can be found on the Frequently Asked Questions page. Questions include:

• What's my access code?

• Why do I have to participate?

• Why can't I log in?

• How do I print a completion certificate?

• How do I raise my grade?

• Is a completion certificate sent to my school?

• Where's the Course Verification Tool?

• What's my password?

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Have a problem not addressed here? Please contact us with a detailed description of your issue. For your security, please contact us using the same email address you use to sign in to your account.

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